1979
The first partnerships
Tower Window Cleaning opens in Melbourne and begins working with institutions that judge a contractor by whether they come back.
Established 1979 · Melbourne
Why TWC
Forty-seven years keeping demanding buildings looking the way their owners imagined them — and earning the relationships that last.
01 / Our story
One uncompromising standard, carried from building to building since 1979.
1987
Rialto Towers
TWC wins the Rialto contract on a premium-service model. The relationship has continued for almost forty years.
2014
A compliance-led direction
Michael Lewis becomes Managing Director with a clear idea: a building’s presentation reflects the standards of everyone inside it.
2023
Triple ISO certification
Quality, environmental and occupational health and safety systems are independently certified to ISO 9001, ISO 14001 and ISO 45001.
Today
More ways to reach the same standard
Rope access, BMU, EWP, glazing, facade reporting, height safety and digital field records now sit within one accountable service.
47Years in operation
340+Sites serviced
39Years at Rialto
0WorkSafe notifiable incidents in the last three years
Rialto Towers · Since 1987
Almost forty years is not an accident.
The contract lasts because faults, weather and outages are ours to solve. The building knowledge stays. The reporting stays honest.
A long partnership is built cycle by cycle. We understand the access quirks, the plant, the glass and the way the asset operates. When something changes, the facilities team hears what is covered and what happens next before they have to ask.
Discuss your building02 / What we stand for
Simple to say. Hard to keep.
Integrity · Honesty · Innovation · Care
Integrity
We follow the limit, the tag, the scope and the price we agreed.
Honesty
We report the condition we see, even when it changes the work.
Innovation
We improve the access and the evidence, not the marketing language.
Care
For the asset, the public, the people inside and the technicians at height.
“A contract gets us on the building. Partnership is what keeps us there.”
In development · Connected operations
The work. The proof. One connected system.
We are developing a practical digital layer around the service: less chasing for facilities teams, clearer evidence from site and a better view of every building over time.
Staff App
Designed to put scope, safety checks, field notes and photographic evidence in the technicians’ hands.
Command Center
A single operational view for planning, dispatch, compliance, progress and commercial oversight.
Client Portals
Building-specific access to service history, reports, defects and evidence without another email trail.
Building intelligence
Condition history that turns each visit into useful knowledge for the next scope, budget and asset decision.
For property and facilities teams
Less administration. Better visibility. A service programme that gets smarter.
Discuss a connected programmeHow we deliver
Reliability. Efficiency. Consistency. Professionalism.
ISO 9001Quality management
ISO 14001Environmental management
ISO 45001Occupational health & safety
IRATAQualified rope access technicians
$20MPublic liability insurance